Privacy Policy

Last Updated: October 2, 2026

City Key Locksmith (“we,” “our,” “us,” or “City Key Locksmith”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

By using our website, submitting a form, requesting a quote, or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request locksmith services, submit a form, or communicate with our team.

This information may include:

• Full name

• Phone number

• Email address

• Service address

• Property or vehicle information

• Type of locksmith service requested

• Details about your lock, key, or security issue

• Information you provide when communicating with us

• Any other information you voluntarily submit through our website

We may also automatically collect certain technical information when you visit our website.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Website interaction data

• Date and time of visits

• Referring website

• General geographic information

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries

• Provide locksmith services

• Schedule service appointments

• Provide estimates or quotes

• Contact you regarding your service request

• Confirm service details

• Respond to customer support requests

• Improve our website and services

• Maintain website security

• Prevent fraud or misuse

• Understand how visitors use our website

• Measure advertising and marketing performance

• Comply with applicable legal obligations

We will use your information for legitimate business purposes and in connection with the services you request.

3. Information Submitted Through Our Contact Forms

When you submit information through a contact or quote form on our website, the information may be sent to City Key Locksmith or to a service provider that helps us process website inquiries.

We use submitted information primarily to respond to your request and provide the locksmith service you requested.

Please do not submit sensitive information that is not necessary for your service request.

4. Phone Calls and Communications

When you contact City Key Locksmith by phone, we may collect information necessary to respond to your inquiry or provide requested services.

Depending on the communication method and applicable technology, calls or other communications may be handled through third-party telecommunications or customer-management providers.

Any information collected through these services may be subject to the privacy policies of those providers.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

• Keep the website functioning properly

• Understand website traffic

• Analyze visitor behavior

• Improve website performance

• Measure advertising campaigns

• Understand how visitors interact with our website

You may be able to control or disable certain cookies through your browser settings.

Disabling cookies may affect some website functionality.

6. Google Analytics and Advertising

We may use analytics and advertising services provided by third parties, including Google, to understand website traffic and measure the effectiveness of our advertising.

These services may use cookies or similar technologies to collect information about your interactions with our website.

Advertising platforms may use information such as website visits or interactions to measure advertising performance and, where applicable, provide relevant advertisements.

You can manage certain advertising and privacy preferences through the settings provided by the relevant advertising platform and your web browser.

7. How We Share Information

We do not sell your personal information for money.

We may share information with trusted third parties when reasonably necessary to operate our business or provide requested services.

These parties may include:

• Locksmith technicians or service personnel

• Website hosting providers

• Form and email service providers

• Customer relationship management platforms

• Appointment or scheduling providers

• Telecommunications providers

• Analytics providers

• Advertising platforms

• IT and security service providers

• Professional advisers

• Government authorities when legally required

We only provide information to third parties when reasonably necessary for the relevant business, operational, legal, or service purpose.

8. Service Providers

Some services used to operate our website or business may be provided by third-party companies.

These providers may process information on our behalf, such as contact information, website activity, form submissions, or technical information.

Third-party providers may have their own privacy policies governing how they handle information.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal requirements, and enforcing agreements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Ask how your information is being used

• Opt out of certain marketing communications

• Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

12. Marketing Communications

If you provide your contact information, we may contact you regarding your service request, quote, appointment, or other communication related to services you have requested.

Where permitted by applicable law, we may also send promotional communications.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

We will continue to send necessary service-related communications when reasonably required to fulfill your request.

13. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

15. Do Not Track Signals

Some web browsers may provide a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.

City Key Locksmith

Phone: +1 (289) 670-5059
Email: info@citykeylocksmith.com

Your Privacy Matters

City Key Locksmith is committed to handling your information responsibly and using it primarily to provide the locksmith services and support you request.